B18: ICBC Windshield Claim

Transportation and Communication,Roadways


NCLGA Executive Recommendation: No Recommendation | Endorsed by the NCLGA Membership


WHEREAS the Insurance Corporation of British Columbia (ICBC) has, for some time, discontinued providing financial assistance to BC drivers for windshield rock chip repairs;

AND WHEREAS road and highway maintenance contractors in the North Central and Interior areas of British Columbia regularly apply coarse winter road aggregate instead of finer and less destructive sand, causing damage to windshields, including cracks and rock chips;

AND WHEREAS unrepaired windshield rock chips quickly develop into cracked windshields that impair the visibility of drivers and thereby threaten the safety of themselves, other motorists and their passengers;

THEREFORE BE IT RESOLVED that the North Central Local Government Association, through the Union of BC Municipalities petition the Province of British Columbia to direct the Insurance Corporation of British Columbia (ICBC) to resume providing financial assistance for drivers in need of windshield rock chip repairs.



The UBCM membership has not previously considered a resolution asking the provincial government to direct ICBC to resume providing insurance coverage for windshield chip repairs.

However, members endorsed a related resolution, 2005-B141, which requested that ICBC apply a deductible escalation scale for windshield repair claims separate from the deductible escalation scale used for other types of vehicle repairs. The resolution also asked ICBC to “reclassify windshield replacement as part of the comprehensive package, with a $100.00 deductible” and no direct charge for repair of minor chip damage.

Members also endorsed resolution 1997-B33, calling on the provincial government to ensure that “highway maintenance contractors use aggregate that has a size less than that presently used, to reduce the substantial damage that occurs to vehicles during the winter.”